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The
Loewen Group Selects Account4 to Manage Newton, MA – January 16, 2001 – Account4, a pioneer of Web-based Professional Services Automation (PSA) software, announced that The Loewen Group, Inc. has selected Account4® software to manage its internal Software Development Group. Account4 will handle all time tracking, staff reporting, project status reporting, software development workflow, internal service-level agreements, and internal chargeback invoicing for the group. Since The Loewen Group recently underwent reorganization of the company, they chose Account4 largely due to the software's proven ability to easily adapt to changes in organization and business processes. The company also required PSA technology that would allow them to roll-out to additional users quickly and easily. Account4 facilitates this rapid addition of users through its 100% zero-client architecture, i.e., absolutely no software is downloaded on the client machine. The Loewen Group owns or operates more than 1100 funeral homes and over 400 cemeteries, serving families across the United States, Canada and the United Kingdom. The Software Development Group's services are available to the entire international operation. Account4 will support their efforts by helping to utilize human capital and more efficiently manage existing and future projects. In particular, the group recognized the inherent benefits of Account4's work request features, which will help internal services groups manage all incoming projects, service requests, maintenance activities, and ad-hoc work. Account4's Senior VP of Marketing, Dick Artus, commented, "Many leading internal services organizations are looking to Account4 to help maximize service delivery to their internal customers, apply best practices, increase forward visibility and manage resources effectively. Designed to excel at corporate IT and other internal service departments, Account4 has been successfully implemented across a diverse range of industries." About
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