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Account4
Provides IT Management Software for Verizon Newton, MA – June 27, 2001 – Account4, pioneer of Web-based Professional Services Automation (PSA) solutions, announced that Verizon's International Business Support Services (IBSS) is utilizing Account4® software to integrate time reporting with project tracking, manage affiliate work requests, and streamline internal core processes. Verizon International conducted a comprehensive evaluation of PSA providers before deciding Account4 was best suited for its project management needs. Verizon IBSS
has grown significantly since the GTE and Bell Atlantic merger. The group
found it necessary to take a consolidated, project-oriented approach to
its activities. Account4 will provide a global view of all work and enable
Verizon IBSS to accurately track costs and value against budgets. Account4 software provides flexible architecture — a major differentiating factor over other PSA solutions, since it can be customized to match the user's specific IT requirements. The Account4 customization team fully tailored Verizon's solution within 20 days, a feat made possible through the software's unique thin-client architecture. "This
signing of a leading global telecommunications player serves as a testament
to the functionality and flexibility of the Account4 PSA solution,"
said Dick Artus, Senior VP of Marketing, Account4. "We look forward
to working with Verizon to fully optimize IT business processes —
beginning with the rapid implementation of Account4 software."
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