Press Release: Salt River Project

Salt River Project chooses Account4® Web-based
Professional Services Automation

Award-winning Arizona utility noted Web-based ability to track people
and projects key to selection

Newton, MA – August 31, 2000 – Account4.com, a leading provider of professional services automation (PSA) solutions, announces that Phoenix-based Salt River Project (SRP) has chosen Account4® Web-based PSA software to optimize its IT workforce. The utility chose Account4 based on the software's ability to track employees, multiple projects, and client activity online.

SRP is the largest provider of electricity in the greater Phoenix area as well as the area's largest supplier of water. The company is a leader among utilities, winning the 2000 J.D. Power and Associates Distinction for Electric Utilities for the western region of the U.S. "As a leader, SRP saw value and efficiency in Account4's Web-based project and workforce management solution," says Dick Artus, VP of Marketing at Account4.com. "Account4's flexibility allows it to be tailored to meet specific organizational requirements, and is a cost effective way for SRP to optimize IT practices, achieve an even higher level of customer service, and maintain its leadership."

SRP's IT department will have the ability with Account4 to track project costs real time — allowing any changes to be made before a project runs over budget - thus cutting costs and ultimately saving customers money. In addition, parties submitting work requests to the IT department will be able to track a project's completion status via the Web with a few clicks of the mouse.

Understanding the issues involved in an enterprise-wide software implementation, SRP also recognized major benefits in Account4's ease of use and rapid implementation. Fast implementation is made possible through the software's use of HTML/XML technology. Other than a standard browser, no software — such as Java or other web downloads — is required for any authorized client machine to connect, run Account4 and access a central SQL database.

To read Chartwell's Best Practices for Energy Companies SRP Case Study, click here.

About Account4:
Account4® software is a complete PSA solution for professional services organizations (PSOs) and corporate information technology (IT) departments. It supports the core business processes associated with Business Development, Service Delivery and Administration, and helps these organizations successfully manage projects and increase the utilization, productivity, effectiveness, and retention of their workforces. Account4 was the first fully integrated, 100% Internet-based PSA solution. It offers a pure HTML user interface with no Java or ActiveX. For more than 14 years, Account4, Inc. (www.account4.com) has provided software and related consulting services to over 175 companies and more than 325,000 licensed users. Our premier customer base includes: Verizon, Kmart, SGI, Radio Shack, NSTAR, Mellon Bank, The Hartford, Chase Manhattan, CNA Insurance, INTRIA-HP, ConEdison, Viacom and FileNET.