Press Release: Cardone

CARDONE Industries Selects Web-based Account4® to Optimize
IT Service Supply Chain

Account4 only PSA vendor able to implement IT management solution
by end of calendar year

Newton, MA – November 16, 2000 – Account4, pioneer of Web-based professional services automation (PSA) software, announced that CARDONE Industries, the world's largest supplier of remanufactured automotive parts, has selected Account4® to automate the company's IT service supply chain. CARDONE evaluated offerings from several PSA vendors before choosing Account4.

"CARDONE has an aggressive PSA implementation plan. Account4's Web-based architecture will enable us to roll-out our PSA solution in about one-third the time of any other vendor we evaluated," explained John Howard, IS Project Manager at CARDONE. "Our IT group has set the goal to move from cost center to 'zero-based budget' operation. This means the dollar value we'll receive from chargebacks to various divisions within CARDONE over the course of a year equals the IT budget dollars allocated for that year. Account4 will be the tool to measure our critical project information (such as project costs and time & resources allocated to projects), establish a chargeback structure, and provide the visibility over all IT work to make this goal a reality."

Mr. Howard also noted the evaluation team was impressed with Account4's straightforward Web-based navigation and 'role-based' approach to assigning work and resources. Account4 lists skills, roles, proficiencies, and availability by resource, making it simple to assign work to appropriate individuals.

"CARDONE's selection exemplifies the broad appeal of Account4. Corporate IT departments across a variety of industries are requiring accountability within their organizations," said Dick Artus, Senior VP of Marketing for Account4. "These groups want an application that tracks project costs and manages chargeback for their work, and Account4 is the ideal tool to facilitate these procedures."

About CARDONE Industries: CARDONE is a leading supplier of remanufactured automotive products, including a full line of brakes, drivetrain, electronics, motors, pumps, steering and ride control. CARDONE received the Wharton 2000 Family Business of the Year award (large company category).

About Account4:
Account4® software is a complete PSA solution for professional services organizations (PSOs) and corporate information technology (IT) departments. It supports the core business processes associated with Business Development, Service Delivery and Administration, and helps these organizations successfully manage projects and increase the utilization, productivity, effectiveness, and retention of their workforces. Account4 was the first fully integrated, 100% Internet-based PSA solution. It offers a pure HTML user interface with no Java or ActiveX. For more than 14 years, Account4, Inc. (www.account4.com) has provided software and related consulting services to over 175 companies and more than 325,000 licensed users. Our premier customer base includes: Verizon, Kmart, SGI, Radio Shack, NSTAR, Mellon Bank, The Hartford, Chase Manhattan, CNA Insurance, INTRIA-HP, ConEdison, Viacom and FileNET.